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1 October 2026

Safety First: Understanding Our On-Site Emergency & Evacuation Procedures

When you arrive at Camping & Spa L’Océan, the last thing you want is uncertainty in an emergency. That is exactly why our on-site emergency & evacuation procedures are designed to be clear, practical, and easy to follow. By understanding the key rules before you settle in, you can enjoy your stay with greater peace of mind and know exactly what to do if a fire starts or an evacuation is required.

This guide explains the essential emergency procedures, the fire prevention rules in place across the campsite, and the evacuation instructions every guest should know. It also highlights a few simple habits that help protect everyone on site.

Why emergency procedures matter on a campsite

A campsite is a place for relaxation, family time, and outdoor living. It also brings together accommodation, vehicles, cooking equipment, pedestrian movement, and shared facilities in one natural setting. In this environment, clear safety procedures are essential.

At Camping & Spa L’Océan, safety relies on two things:

Knowing the basics in advance can save valuable time in a stressful moment. It also helps guests respond in a way that supports staff and emergency services.

What to do if you notice smoke or a fire

If you see smoke or a fire starting, act immediately.

The first steps to follow

  1. Call the emergency services immediately on 112 or 18.
  2. Then contact reception on +33 (0)5 56 03 24 45.
  3. You can also contact the night security guard on +33 (0)6 73 95 02 76.

An emergency phone is also available at the security office.

This order of action matters. Alerting the emergency services quickly ensures professional help is on the way as soon as possible, while informing the campsite team allows on-site coordination to begin without delay.

If the fire is still small

If it is only a small fire, use the fire-fighting equipment available on site and aim at the base of the flames.

That instruction is important because the base of the flames is where extinguishing action is most effective. If you are able to intervene safely in the earliest moments, quick use of the nearest extinguisher can help limit the spread.

After that, notify reception, the night security guard, and the emergency services without delay.

A direct answer: what should guests do in case of a fire?

If a small fire breaks out, use the nearest extinguisher, aim at the base of the flames, and immediately alert reception, the night guard, and the emergency services.

That is the essential response every guest should remember.

Fire prevention rules on site

The best emergency is the one that never happens. For that reason, several fire prevention rules apply throughout the campsite.

Barbecues and open flames

For everyone’s safety:

These rules are especially important in a natural setting surrounded by vegetation. Even a small uncontrolled flame can become dangerous very quickly.

Fire equipment and information

Guests will find several safety resources on site:

A good habit at the start of your stay is to take a quick look at the nearest displayed instructions and identify the closest extinguisher. A few minutes of preparation can make all the difference in an emergency.

How evacuation works at Camping & Spa L’Océan

If a wider incident requires guests to leave an area or the campsite, a formal evacuation process is followed.

Who gives the evacuation order?

The evacuation order will be given by the campsite management.

This is an important point: guests should not improvise or start moving vehicles on their own unless instructed to do so. A coordinated evacuation is safer and more efficient.

Who should you follow?

During an evacuation, follow the instructions of authorized staff members wearing yellow safety vests.

These team members are there to:

Which route should you take?

Always follow:

The goal is to move people safely and efficiently while keeping emergency access clear.

The essential evacuation rules every guest should know

In an evacuation, simple rules help everyone stay safer.

1. Keep access roads clear

Guests must keep access roads clear for emergency vehicles.

This is one of the most important evacuation principles. Firefighters and rescue teams need immediate access to the affected area. Any obstruction can slow intervention.

2. Do not use your vehicle unless told to do so

Guests must not use their vehicle unless staff expressly authorize it.

Vehicles can create traffic jams, block emergency routes, and make a fast evacuation harder. Unless you are specifically instructed otherwise, leave your vehicle where it is.

3. Take only essential documents

Bring only your identification documents and important personal documents.

In an emergency, speed matters. Trying to gather extra belongings can delay your departure and increase risk.

4. Stay calm

Guests are asked to remain calm and follow all instructions.

Calm behaviour helps everyone. It makes it easier for staff to guide the evacuation and for emergency services to intervene effectively.

A direct answer: what should guests do if the campsite has to be evacuated?

Follow staff wearing yellow safety vests, keep access roads clear, leave vehicles where they are unless instructed otherwise, take only your ID and essential documents, and leave calmly using the marked evacuation routes.

Safety and quiet-hours rules that also support emergency response

Good site management supports both comfort and safety. Several practical rules contribute to a more controlled environment.

Vehicle circulation rules

These rules help reduce risk, improve night-time calm, and keep internal circulation more manageable.

Quiet hours

Quiet hours begin at 11:00 p.m. throughout the campsite. Respecting everyone’s peace and quiet is considered essential, and 2 noise warnings = EXPULSION.

While this may seem unrelated to emergencies, a calmer environment makes it easier for guests to hear instructions, alarms, or staff guidance when needed.

Cleanliness and waste management as part of prevention

Safety is not only about emergency response. It also depends on keeping pitches and shared areas clean and orderly.

Guests are asked to:

Good housekeeping reduces clutter, limits hazards, and supports a safer environment for everyone.

Practical safety tips for your arrival

To make these on-site emergency & evacuation procedures easier to remember, take a few simple steps as soon as you settle in.

Your first safety checklist

What families should keep in mind

If you are travelling with children, it helps to explain a few simple points early on:

Simple, reassuring conversations are often the best way to prepare children without creating anxiety.

Before or during your stay, it can be useful to review other helpful topics such as:

These topics can help you understand the site layout and key operating rules before your arrival.

Conclusion: a safer stay starts with clear habits

Understanding our on-site emergency & evacuation procedures is one of the easiest ways to prepare for a smooth and safe holiday. The key points are simple: prevent fire risks, alert emergency services immediately if needed, use fire-fighting equipment only for a small fire, and follow staff in yellow safety vests if an evacuation is ordered.

At Camping & Spa L’Océan, these procedures are in place to protect guests, support emergency responders, and keep movement clear and organized when it matters most.

Before your stay, take a moment to review the essential safety rules, note the emergency numbers, and familiarize yourself with the campsite’s practical information. A little preparation goes a long way toward a more confident holiday.